Elective Services UK
QA Medical Assessment
Elective Services is a leading insourcing provider dedicated to reducing patient waiting lists nationwide. They specialise in clearing backlogs and assist hospitals in managing patient lists across various specialties. HiTech Jo developed a comprehensive QA assessment platform to digitize their quality assurance processes, transforming Excel-based evaluations into an intelligent, scalable system with dynamic forms and automated reporting.
- Client:Elective Services UK
- Category:Medical & Healthcare
- Location:United Kingdom
- Status:Completed
- Duration:1 month
Project Challenges
Challenge Case
- Manual Excel-based quality assessment forms were inefficient and error-prone.
- No centralized platform to track assessor performance across multiple hospital sites.
- Difficulty generating comprehensive reports from scattered assessment data.
- Limited ability to modify evaluation criteria for different clinical specialties.
- No real-time oversight of quality assurance activities nationwide.
- Inconsistent assessment standards across various hospital partnerships.
- Need for scalable solution to support growing insourcing operations.
Our Solution
How Solved
HiTech delivered a custom QA Medical Assessment Platform for Elective Services with the following features:
- Dynamic digital forms replacing all Excel-based assessments.
- Flexible question builder - administrators can customize forms for different specialties.
- User-friendly assessor portal accessible from any hospital location.
- Comprehensive admin dashboard with real-time oversight of all assessments.
- Automated report generation with multiple export formats (PDF, Excel, Word).
- Advanced analytics tracking quality metrics across all sites and services.
- Multi-site support for nationwide hospital partnerships.
- Role-based access control for assessors, managers, and administrators.
- Complete migration of historical Excel data to the new platform.
- Mobile-responsive design for on-site hospital assessments.
Business Value
Final Results
- Efficiency: 65% reduction in assessment completion and reporting time.
- Accuracy: Eliminated manual data entry errors across all hospital sites.
- Standardization: Consistent quality assessment processes nationwide.
- Visibility: Real-time oversight of quality metrics across all insourcing operations.
- Scalability: Platform easily supports expanding hospital partnerships.
- Compliance: Enhanced audit trails meeting healthcare regulatory requirements.
- Data-Driven Decisions: Advanced analytics enabling continuous service improvement.
- Cost Savings: Reduced administrative overhead in quality assurance processes.
Technology Stack
Technologies Used
HTML & CSS
Javascript
PHP
MySQL
Laravel